EVERYWHERE IN MAINLAND UK VIA OUR COURIERS FEDEX. YOU’LL GET A MESSAGE FROM THEM ADVISING DELIVERY TIME ON THE MORNING OF YOUR DELIVERY. THIS COULD BE ANYTIME BETWEEN 9AM – 7PM (VERY OCCASIONALLY A LITTLE LATER DURING PEAK TIMES WHEN THEIR DRIVERS HAVE MORE DELIVERIES TO MAKE) WE DO DELIVERY TO HIGHLANDS & ISLES PLEASE CONTACT OUR CUSTOMER SERVICE TEAM BEFORE PLACING A ORDER. TO CHECKOUT DELIVERY OPTIONS, ADD SOME ITEMS TO YOUR BASKET AND THEN YOU CAN CALCULATE DELIVERY OPTIONS.
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FAQ
Welcome! We are delighted to have you visit us and we look forward to providing all the answers you need regarding the art of raw feeding and Dogs Choice Raw Food. It’s great to see you exploring and engaging with our website and we’re here to assist you every step of the way. Rest assured that we have provided an extensive list of frequently asked questions that we believe will cater to most of your inquiries. However, please do not hesitate to contact us directly if you instinctively feel that we can be of further assistance. Our experienced and knowledgeable team of experts is eager to help and provide you with the relevant information regarding raw feeding and our products. We pride ourselves on being transparent and we ensure that our customers receive the best service possible. Thank you for choosing Dogs Choice Raw Food!
Delivery
Do i have to be home for delivery?
IF ORDERING FROZEN FOOD WE WOULD ALWAYS RECOMMEND FOR YOU TO BE IN FOR DELIVERY, HOWEVER, WE KNOW THIS SIMPLY ISN’T ALWAYS POSSIBLE. WE DO REQUIRE YOU TO PROVIDE US WITH A SAFE PLACE FOR THE COURIER TO LEAVE YOUR ORDER (YOU’LL BE ASKED WHEN YOU CHECKOUT AN ORDER). WE’LL LET YOU KNOW WHEN YOUR ORDER LEAVES OUR WAREHOUSE, AND IF YOU PROVIDE A EMAIL DHL WILL EMAIL YOU ON THE MORNING OF YOUR DELIVERY ADVISING A DELIVERY WINDOW. HOWEVER, WE DON'T ACCEPT RESPONSIBILITY FOR YOUR ITEMS BEEN DAMAGED OR DEFROSTED IF THE ITEM IS LEFT IN YOUR SAFE PLACE.
Our Products
Can the meat stick inside the chubs or bags?
YES, SOME PRODUCTS CAN STICK OCCASIONALLY. WE FIND SITTING THE TUB IN A FEW CM OF WARM WATER BEFORE SERVING ENSURES THAT THE CONTENTS SLIDE OUT EASIER.
Do the chubs/bags split?
YES, HOWEVER THE PRODUCT WILL STILL BE GOOD, THE REASON WHY THEY CAN SPLIT IS THEY ARE AIR CLOSED AND THE CHANGE IN TEMPERATURE CAN COURSE THE SPLITS BUT THE PRODUCT IS STILL GOOD TO BE REFROZEN UPTO 3 TIMES.
HOWEVER WE HAVE IMPROVED OUR CHUBS OVER THE LAST FEW MONTHS AND NOW THE CHUBS SPLITING IS HAPPENING A FRACTION OF THE TIME.
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Raw Feeding
When switching to raw should i mix their current food?
WE BELIEVE IT’S BEST TO GO COLD TURKEY…SORT OF SPEAK! IT’S BEST TO FINISH ONE MEAL OF KIBBLE AND THE NEXT DAY START A FULLY RAW DIET.
Can i feed frozen food?
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Can i feed cooked bones?
NO! COOKED BONES ARE BRITTLE AND SPLINTER WHICH CAN BE DANGEROUS. RAW BONES ARE COMPARATIVELY SOFT AND FLEXIBLE.
Can i feed part raw and part kibble?
IT IS NOT ADVISED, AND KIND OF DEFEATS THE POINT OF SWITCHING TO THE MOST NATURAL DIET IF FED ALONGSIDE A HIGHLY PROCESSED DRY FOOD. RAWBONE REQUIRES A MORE ACIDIC STOMACH THAN KIBBLE. IF KIBBLE IS FED ALONGSIDE RAW THEN THE ACID MAY BE WEAKER AND CAUSE TUMMY UPSETS FROM UNDIGESTED BONE. FURTHERMORE, ONE OF THE REASONS WHY IT IS SAFE TO FEED RAW MEAT TO OUR PETS IS BECAUSE RAW MOVES THROUGH THE DIGESTIVE SYSTEM QUICKER THAN KIBBLE, IF DRY FOOD IS FED ALSO, THE DIGESTION OVERALL IS SLOWED WHICH MAY GIVE BACTERIA A CHANCE TO AFFECT YOUR PET.